Shipping policy

We currently ship across India.

Order processing time:

all orders are procssed withing 1-2 business days after order confirmation.

orders are not shipped or delivered on Sundays or public holidays.if we experience a high volume of orders,shipments may be delayed by a day.in such cases,we will inform you via email or whatsapp.

Shipping charges

free shipping on all prepaid orders

cash on delivery(cod)may carry an additional charges(if enabled)

Estimated delivery time

metro cities:3-5 business dqys.

tier/tier3 cities:4-7  business days.

remote locations:6-9 business days.

delivery time are estimates and may vary due to courier partner or unforeseen circumstances.

Shipment confirmation and tracking

once your order is shipped ,you will receive a shipment confrmation email/sms with tracking details.

you can track your order using the link provided

Delay and exceptions

AUREL clothing is not responsible for delays caused by

natural calamatities

courier partner delays

incorrect or incomplete delivery address

please ensure your shipping details are accurate while placing the order

damaged or lost shipments

if you order arrives damaged or is lost in transit ,please contact us within 48 hours of delivery at:

support@aurel.co.in

we will investigate and resolve the issue